JRAM IT Services is ready to serve your requests and provide support for your activities!
These different support requests need ample time for preparation and must be informed ahead of time. Please see the table below for the lead times for activities and/or support requests.
For events/activities not listed, please use the form below.
Example:
Event: Zoom Online Prayer Meeting
Requirement: Zoom Host, OBS and Sound Check
Date of Event: November 13, 2022
Sending of Request: November 10, 2022
Output: Sound Checked; OBS Prep; and Zoom Host Key
JRAM IT Services will always be doing our best to serve, complete each of your requests effectively and efficiently.
| Request | Lead Time |
|---|---|
| Email Creation+Registration | 3 days |
| Email Activation | 2 days |
| Email Password Reset | 1 day |
| Forgot Username Password Reset | 1 day |
| Personal Gmail Account to JRAM Account Drive Migration | 5 days |
| Schedule a Zoom Meeting | 1 day |
| Zoom Tech Prep/Tech Support | 3 days |
| Request | Lead Time |
|---|---|
| Google Forms | 2 days |
| Google Forms with PDF generation | 3 days |
| Description | Lead Time |
|---|---|
| Create new PMR Form | 3 days |
| PMR Form Administration Assist (Add/Edit/Delete Entry) |
1 days |
| PMR Form troubleshooting | 3 days |
| Description | Lead Time |
|---|---|
| Request new SG Worksheet | 3 days |
| Request Form Pairing | 2 days |
| Paired Form Creation/Synchronization | 2 days |
| Spreadsheet Add-on Installation | 2 days |
| SG Worksheet Training | 3 days |
| Description | Lead Time |
|---|---|
| New Post Publishing (per post/article/news) |
2 days |
| New Page Publishing (per page) |
5 days |
| Events Page Publishing (per page) |
7 days |
| Update Campus/PCG Page | 3 days |
| Delete Campus/PCG Page | 5 days |
| Request | Lead Time |
|---|---|
| Registration and Attendance Form | 3 days |
| Event Landing Page Only | 3 days |
| Event Landing, Registration and Attendance Form | 5 Days |